Mon-Wed: 8AM-7PM | Thurs: 8AM-6PM | Fri: 8AM-12PM | Sat: 8AM-12PM | Sun: Closed

Frequency Asked Questions

Physiotherapists are university trained experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and fitness as well as general well-being.

Be prepared to provide your previous medical or surgical history. If you have any scans (MRI, xray, ultrasound CT), please bring them along with you. You may wish to bring shorts and t-shirt to be comfortable during any movements/exercises.

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan, including any personal goals, for the rehabilitation process.

If we are treating your feet you will NOT be asked to undress but if we are treating your spine, you will be, so comfortable and modest underwear or even a pair of shorts is appropriate. If you have long hair a hair tie will be a good idea.

You can get in touch by phone (02) 7226 3432 or email

No, physiotherapists can assess and treat without referral by a doctor. If you are unsure, please phone (02) 7226 3432 and the kind staff will assist you further.

Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors.  Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.

We see and treat patients for a wide range of conditions and diagnoses.  Please visit our Services for an extensive list of conditions and diagnoses we see patients for.

Physical Therapy at Insync Health Clinic is proud to have 2 physical and occupational therapists on staff who have obtained and achieved advanced certifications.

We will check with your health insurance provide to determine if outpatient physical therapy services are covered under your plan. We recommend that you confirm  your insurance coverage.

Call the facility in which you go to for all your regular appointments. Please ensure to provide sufficient notice should you wish to cancel your appointment, fees may apply.

The clinic accepts all health funds, all credit cards (including AMEX), and now also “Afterpay” is available.

Ask Us a Question

Feel free to ask any relative questions over the phone, or send your question to us through this form below. We will endeavour to return your message within 48 hours.